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Payment Methods

We accept the following credit and debit cards:

Maestro accepted MasterCard accepted VISA Credit accepted VISA Debit accepted VISA Electron accepted Card (Sage Pay) logo

Terms & Conditions

General Terms & Conditions:-

· Children under 92cms are free entry.  On arrival, children without an online ticket found to be 92cm and above will pay the normal entrance price.

· Children under 17 must be accompanied by an adult of 17 years or over.  On arrival, ID stating date of birth may be required if the adult appears to be under 17 years of age.

· Tickets bought online are non-refundable for any reason.

· Onlne tickets are date specific and are only valid on the date which is booked.

· To change the date on your ticket: This needs to be done 24 hours before your visit and a £5 charge applies. You will need to call Woodlands Reception Team on 01803 712598 who will be able to change your ticket for a fee of £5 per booking number.

· No special offer can be used in conjunction with any other special offer.

· Discount codes are not valid in conjunction with any other offer or discount.

· It is your responsibility to wear sensible clothing/foot wear and to read and abide by all safety guidelines/instructions.  Please note that rides & attractions have height restrictions, a few rides/attractions have age and weight restrictions.

· On arrival, official documentary evidence of special needs or senior citizen status will be required.

· Very occasionally, due to our policy of continual improvement or events beyond our control, some attractions may have to be withdrawn without prior notice. Woodlands in its absolute discretion reserves the right, without refund or compensation, to close the whole or any part of the Park at any time without notice.

· We reserve the right, at our absolute discretion, to refuse admission to the Park, ban from entry to the Park or remove from the Park, without right to refund, any person who acts in a manner that the Management of Woodlands Family Theme Park feel to be inappropriate and/or undesirable.

ONLINE DATED TICKETS

10% off, 20% off, 6 day wristband tickets and Special Offer tickets are available to purchase online for a specific date.

– Tickets bought online are non-refundable for any reason.

– Tickets are dated tickets and are only valid on the date which is booked.

To change the date on your ticket: This needs to be done 24 hours before your visit and a £5 charge applies. You will need to call Woodlands Reception Team on 01803 712598 who will be able to change your ticket for a fee of £5 per booking number.

ONLINE WINTER DATED TICKETS

– Tickets bought online are non-refundable for any reason.

– Tickets are dated tickets and are only valid on the date which is booked.

​​​​​​​- To change the date on your ticket: This needs to be done 24 hours before your visit and a £5 charge applies. You will need to call Woodlands Reception Team on 01803 712598 who will be able to change your ticket for a fee of £5 per booking number.

· The following rides are closed during the winter season: Watercoasters, Toboggan Run, Pedal Boats, Dune Buggies, Arctic Gliders, Avalance, Farmyard Ride and Jumping Pillow.

Woodlands reserve the right to change or remove these offers at anytime without notice. Offer subject to availability and capacity of the Park. Not valid with any other offer and only available with tickets purchased online.